myGwork - LGBTQ+ Business Community hiring Account Manager in Pune, Maharashtra, India | LinkedIn (2024)

This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. Account Manager

Work Dynamics

About JLLJLL is looking for a highly motivated Work dynamics account lead for major Pune based account. The role is based out of Pune and will be responsible for managing the account across 3 cities in Maharshtra and Karnataka

We are looking for a person who has sufficient experience and expertise in managing all facets of facilities operations that support core business of an organisation. It involves strategic planning and maintenance including, managing third-party staff suppliers, and supporting staff, property strategy design and planning, building and janitorial services, health and safety, security, space management, utilities, and communication infrastructure.

The role requires a unique mix of operational experience including facilities and projects, market insight and analysis, entrepreneurial attitude, exceptional communication skill and high levels of energy. The role will regularly connect with various facets of business operations and provide them with solutions to various facilities/project related issues.

What this job involves

Lead and grow a team which is able to solve various day today facility related problems which is not limited to maintaining the facility but also entails in supporting the business towards tracking of project completion and ensuring that we have offices which are compliant with the requirements Post Covid as illustrated by various agencies from time to time using “best-in-class” tools and best practices.

Resposibilities Assumed

• Managing the entire gamut of Maintenance and Facility Management with procurement of operational and maintenance inventory
• Managing the contract of supplier and third-party services
• Overseeing facilities services,maintenance activities and tradespersons (e.g.electricians, vendors, etc.)
• Preparing and modifying documents including floor plan, reports, drafts, and emails
• Organizing and supervise other office activities (recycling, renovations, event planning, etc.)
• Assessing staff performance and provide coaching and guidance to ensure maximum efficiency
• Monitoring costs and expenses to assist in budget preparation
• Ensuring operations adhere to company's policies and regulations
• Planning and coordinating administrative procedures and systems and devising ways to streamline processes
• Recruiting and training personnel and allocate responsibilities and office space
• Managing entire Electrical distribution system of CCTV, Fire extinguisher, sprinkler system and Safety equipment, Inverters, Plumbing, etc.
• Ensuring the smooth and adequate flow of information within the company to facilitate other business operations
• Monitoring inventory of office supplies and the purchasing of new material with attention to budgetary constraints
• Tracking Budget Expenses, Staffing, Quality Management, Managing Processes, Organization, Coaching, Communication Processes, Disciplining Employees, Motivating Others, Promoting Process Improvement, Reporting Skills
• Keeping abreast with all organizational changes and business developments
• Maintaining the duty roster and attendance for the housekeeping, office boys, and other admin staff
• Assisting in resolving any administrative problems
• Following up on priority tickets and ensure delivery on time

Workplace Strategy

Develop and deliver innovative strategies to enhance users' experience and productivity in the workplace.

Change Management

Develop and deliver change management plans to transition client through significant changes such as re-organization, a new workplace or other changes.

Accountabilities

You will be an integral part of West India Work dynamics team.You will report to the Senior Director Operations Pune and Rest of West. You would be working with internal stakeholders to help grow the business as well as being involved with client relationship management to deliver high quality outcomes for our client.

You will responsible for engaging with the client leadership to understand the expectation and also contribute to process improvements and thought leadership materials.

Sound like you? Here is what we're looking for:

Education

A Degree or equivalent experience in a Real Estate or business-related discipline; Postgraduate qualifications, including an MBA or its equivalent, is an advantage

Knowledge & Experience

A background in Facilities with an experience of managing Pan India portfolio or a large portfolio. Relevant experience of over 10 years.

Work Style / Personal Attributes

Dynamic personality with strong communication skills. Strategic thinker, team player and innovative. Ability to lead multi-cultural, multi-geographical teams. Strong client relationship skills. A willingness to travel when required.

Pre Requisites

• Good research skills and attention to detail
• Ability to juggle multiple projects with superb accuracy
• Exceptional service skills over the phone and in-person support internal employees and departments
• PC skills - Microsoft Outlook, Word, Excel, PowerPoint
• Leadership Ability

What We Can Do For YouAt JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

Location:

On-site -Pune, MH

Job TagsIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

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